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10 tips for effective digital magazines

Friday, September 3rd, 2010

Digital magazines are beginning to move up the priority list of many publishers.  Partly a backlash from free online web content, but largely driven by the growth of mobile devices, not least the ipad.  There is a special quality to a carefully designed and packaged magazine, a curated, guided experience rather than the random meandering on a typical web-site.  Traditional print publishers are exploring digital editions as options for international subscribers or simply readers who want instant access.  Most suppliers are soon going to find a cost-effective solution to the flash vs html5 apple device issues.  However, a simple facsimile of a print edition misses the point - they are hard to read on screen, and impossible on mobile devices.  I’ve been working with a niche b2b publisher and researching some examples of best practice in digital magazines on a limited budget: here are my top 10 tips for an effective digital edition: (more…)

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Posted in b2b, consumer, content, implementation

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5 Essentials for success in media sales

Monday, December 28th, 2009

Whether your media revenues rely on selling ad space, airtime, stands or sponsorship, for print, broadcast, events or digital media properties, you need to have a well-equipped media sales team.  Before you get into the HR issues of recruitment, training, development, time-management, incentives or performance management, what are the essential tools you as the media owner can provide to your media sales team that will help them generate the maximum revenue for you?  Here are my top 5 from my own experience managing successful media sales teams in print, events and digital.  Be tough on yourself - until you can award yourself top marks on all five don’t blame the sales team if you are underperforming! (more…)

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Posted in advertising, b2b, consumer, implementation, people and culture

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How to structure your business website

Monday, November 2nd, 2009

I’ve always believed that the most important part of planning a business website takes place with just brain, pen and paper, long before you get anywhere near a developer.  I’ve had to structure a couple of websites from scratch in the last month or so, one for a client, the other for a new business I am launching, and the process has forced me to ponder about how to get it right from the start.  The trick is thinking about the site from the point of view of your prospective customer, which is much easier when you are advising another business, and near impossible when it’s your own business and you just want to shout about how brilliant it is.  So here are some simple steps to help you do just that: (more…)

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Posted in SME digital marketing, b2b, consumer, implementation

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Top ten tips for project management

Friday, September 18th, 2009

Business these days is simply a succession of projects: launches, relaunches, restructures and repositioning.  Project management is therefore an essential skill, and can make or break a project.  It enables managers to focus on priorities, track performance, overcome difficulties and adapt to change. It gives managers more control and provides proven tools and techniques to help them lead teams to meet objectives on time and within budget.

Whether you are new to Project Management or have been managing the delivery of projects for some time, here are our top ten tips and techniques: (more…)

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Posted in implementation

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Creating event sponsorship packages

Friday, September 11th, 2009

Many media owners are extending their brands into events, shows and conferences.  They have a head start in terms of knowledge of their audience, and the topics and suppliers that will grab their interest.  One new discipline, however, is building bespoke packages for sponsors.  I’ve done this in the past for consumer events at Emap, and am now encountering it again for a new b2b event I am launching next Spring (more details soon!).  For other media owners in a similar position, I thought it might be helpful to summarise the following tips in creating great event sponsorship packages: (more…)

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Posted in advertising, b2b, consumer, implementation, marketing

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Opportunities for publishers to grow online ad revenues

Saturday, September 5th, 2009

If you are a print publisher with a companion website, is it driving enough ad revenue? Does your web ad strategy need a refresh?  Could you find more opportunities to offer to your advertisers?  Here are some simple tips that could help you innovate and grow your ad revenues: (more…)

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Posted in advertising, business strategy, consumer, implementation

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Regional digital media sector comes of age

Monday, August 17th, 2009

Being based 100 miles North of London - albeit on a very fast train line - and working principally with specialist media businesses and a range of SMEs in the Midlands, I’ve had two main frustrations in creating digital media and marketing strategies for regional clients. Firstly, the digital agency world is overwhelmingly London-centric, and secondly, there is a complete dearth of standard qualifications and accreditations for digital agencies, creating a minefield for regional small or medium businesses seeking reputable providers to implement their digital media and marketing strategy.  So I was cheered to hear two pieces of news, that should help strengthen the regional digital agency sector, and safeguard regional clients. (more…)

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Posted in b2b, consumer, implementation, marketing, opinions

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Building valuable long-term customer relationships

Saturday, July 25th, 2009

I’ve been thinking recently about how media brands can build a valuable community around their content, and even charge a fee to members of that community in return for a mix of content, services, events, networking and other benefits.  See my earlier post on creating profitable communities for more details.  To do this successfully, media businesses will need to nurture their direct relationship with people who previously were passive readers or consumers of their content.  Upgrading the relationship with your readers/audience to that of “members” does mean heightened expectations of service levels.  This will mean media businesses developing a whole new set of skills, or ensuring that their suppliers, contact centres and fulfilment bureaux are set up to meet these raised standards.  Here is a checklist of best practice in nurturing valuable long-term customer relationships for your own team or your outsourced partners. (more…)

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Posted in consumer, implementation, marketing

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Working effectively with digital agencies

Monday, July 6th, 2009

I’ve just completed a series of presentations to about 250 SMEs across the East Midlands on how to select, and build a good working relationship with, digital agencies, whether they build and design websites, enhance SEO and PPC, run an email marketing campaign, or advise on ecommerce or social media.  Digital is a particularly tricky discipline as most business owners have limited knowledge and can feel at a disadvantage. I’ve had plenty of feedback from my audiences both on common pitfalls and secrets of success.  Whilst this is primarily based on the experiences of smaller businesses, I believe many of these five key principles apply equally to larger client-agency relationships. (more…)

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Posted in SME digital marketing, b2b, consumer, implementation, marketing

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How publishers can streamline operational costs

Friday, June 12th, 2009

With advertising revenues still in decline, and increased investment required in digital, many publishers are having to review their editorial, advertising and marketing costs.  The temptation is to simply cut back on pages and editorial content, but this runs the risk of reducing value to readers and advertisers.  The situation is further complicated by the need for editorial, advertising and marketing teams to work across print and digital platforms. I believe publishers can learn from manufacturing and service industries, who have been practising lean operations techniques for several years, and using them to prioritise what really matters to customers, identify the wasteful activities and create new more effective processes. Here’s a simple introduction to lean operations thinking for publishers: (more…)

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Posted in implementation, people and culture

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